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You can securely make payments through our website, over the phone, or via bank transfer. We offer multiple convenient options to suit your preference.
We collaborate with a leasing provider and Mondu to offer flexible payment options. Feel free to reach out to us for more details.
If your item is in stock, you can anticipate delivery within 2-3 business days, scheduled at your convenience. For custom-made units and equipment, please reach out to us for estimated lead times.
We deliver nationwide across the UK, Ireland, and worldwide! If you’re outside mainland UK, just contact us for a quote. Our reliable shipping partner handles international orders, and we’ll customize a quote based on your order size.
Martek offers a 24-month warranty covering any defects in material or workmanship. Similarly, Cretors guarantees this machine to be free of defects in parts, materials, and workmanship for two years.
As the authorized service provider for Cretors equipment throughout the UK and Republic of Ireland, ATB provides comprehensive after-sales service, including a full factory-backed warranty, servicing and spare parts.
For pick and mix dispensers, we maintain a robust inventory of spare parts, ensuring quick shipment when needed.
Our pick and mix bins are usually well-stocked, enabling a speedy turnaround time of around three business days from payment receipt. For pick and mix units, lead times generally range from 2 to 4 weeks. Equipment orders may have varying lead times. Please don’t hesitate to contact us directly for the latest lead time details.
Our showroom welcomes visitors by appointment only. Here, you can explore a variety of products on display and meet with our team. Please schedule your visit in advance for a personalized experience.
Returns: At Martek, your satisfaction is our priority. If your order doesn’t meet your expectations, contact us within 14 days at 01689 808 600. For returns of undamaged items, get prior authorization and return within 14 days. Please note a 15% admin fee applies.
Damages: If your order arrives damaged, notify us at 01689 808 600 immediately with a photo, and we’ll swiftly resolve the issue.
Please don’t hesitate to reach out if you have any questions – we’re here to assist and eagerly await your contact.
